Terms of sale

Welcome to NetGenetics, home of the Spotlight series – where innovation meets excellence. By making a purchase from our online store, you're not just getting a product; you're entering into a unique experience.

Ordering Process: Select your desired Spotlight series product, add it to your cart, and proceed to checkout. Ensure that your details are accurate for a smooth delivery process.

Payment: We accept secure payment methods, guaranteeing a safe and seamless transaction. Your data privacy is our priority.

Shipping: NetGenetics is committed to swift and reliable shipping. Expect your Spotlight series item to arrive promptly, packaged with care.

Returns & Exchanges: We stand by the quality of our products. In the rare instance that you're not satisfied, reach out within 14 days for hassle-free returns or exchanges.

Warranty: Every Spotlight series product is backed by our warranty for added peace of mind. Details are available upon purchase.

Customer Support: Have questions? Our dedicated support team is here to assist you. Contact us at support@netgenetics.com for prompt assistance.

Legalities: Please review our full Terms and Conditions for a comprehensive understanding of your rights and responsibilities as a NetGenetics customer.

Thank you for choosing NetGenetics. Your satisfaction is our priority, and we're thrilled to have you as part of the Spotlight series community.